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Current version by: Erik J. Barzeski ,

Title:

One USB-C Port Not Working - Repair Process Question?

Text:

The front right USB-C port on my MacBook Pro with Touch Bar 13” (2018) doesn’t work. Never has. It doesn’t charge, it doesn’t recognize devices, etc.

What would a repair of this one USB-C (Thunderbolt, etc.) port likely entail? Will the entire logic board or will they just be able to replace a single small part in the store?

I’m NOT eager to have to mail this off and/or have major guts from a brand new Mac replaced. Maybe it’s just a loose connection or something, or maybe it’s a bad port. Either way, I’m curious what folks here think.

I looked at the tear-down, but couldn’t tell much. Any help here is greatly appreciated. Thank you!

Device:

MacBook Pro 13" Touch Bar 2018

Status:

open

Accepted Answer:

520383

Original post by: Erik J. Barzeski ,

Title:

One USB-C Port Not Working - Repair Process Question?

Text:

The front right USB-C port on my MacBook Pro with Touch Bar 13” (2018) doesn’t work. Never has. It doesn’t charge, it doesn’t recognize devices, etc.

What would a repair of this one USB-C (Thunderbolt, etc.) port likely entail? Will the entire logic board or will they just be able to replace a single small part in the store?

I’m NOT eager to have to mail this off and/or have major guts from a brand new Mac replaced. Maybe it’s just a loose connection or something, or maybe it’s a bad port. Either way, I’m curious what folks here think.

I looked at the tear-down, but couldn’t tell much. Any help here is greatly appreciated. Thank you!

Device:

MacBook Pro 13" Touch Bar 2018

Status:

open