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Current version by: rdklinc ,

Title:

How can 2011 Sierra user update to High Sierra now that Mojave is out?

Text:

Hi All!

I should know the answer to this but apparently I  don’t:  I’ve shipped a lot of 2011 Pros to customers  with Sierra, and until very recently they’ve been able to web update to High Sierra.  2011 can’t take Mojave, so now that Mojave is available on the App store, and High Sierra has apparently been removed, these users are stuck on Sierra, and obviously it rejects them when they try Mojave.

Is there something I’m missing, and is there an ability for these 2011 Sierra users to upgrade to High Sierra?  These are remote users and I don’t have access to their laptops…I’m installing High Sierra on all 2011 now, but this handful of users has been caught in the crossfire between Apple’s OS switch the last several weeks.

The fact that 2010-2011 laptops are now not current is going to be fairly brutal….

Thanks!

John

Device:

MacBook Pro 13" Unibody Late 2011

Status:

open

Accepted Answer:

520055

Edit by: rdklinc ,

Title:

How can 2011 Sierra user update to High Sierra now that Mojave is out?

Text:

Hi All!
 
I should know the answer to this but apparently I don’t: I’ve shipped a lot of 2011 Pros to customers with Sierra, and until very recently they’ve been able to web update to High Sierra. 2011 can’t take Mojave, so now that Mojave is available on the App store, and High Sierra has apparently been removed, these users are stuck on Sierra, and obviously it rejects them when they try Mojave.
 
Is there something I’m missing, and is there an ability for these 2011 Sierra users to upgrade to High Sierra? These are remote users and I don’t have access to their laptops…I’m installing High Sierra on all 2011 now, but this handful of users havehas been caught in the crossfire between Apple’s OS switch the last several weeks.
Is there something I’m missing, and is there an ability for these 2011 Sierra users to upgrade to High Sierra? These are remote users and I don’t have access to their laptops…I’m installing High Sierra on all 2011 now, but this handful of users havehas been caught in the crossfire between Apple’s OS switch the last several weeks.
 
The fact that 2010-2011 laptops are now not current is going to be fairly brutal….
 
Thanks!
 
John

Device:

MacBook Pro 13" Unibody Late 2011

Status:

open

Original post by: rdklinc ,

Title:

How can 2011 Sierra user update to High Sierra now that Mojave is out?

Text:

Hi All!

I should know the answer to this but apparently I  don’t:  I’ve shipped a lot of 2011 Pros to customers  with Sierra, and until very recently they’ve been able to web update to High Sierra.  2011 can’t take Mojave, so now that Mojave is available on the App store, and High Sierra has apparently been removed, these users are stuck on Sierra, and obviously it rejects them when they try Mojave.

Is there something I’m missing, and is there an ability for these users to upgrade to High Sierra?  These are remote users and I don’t have access to their laptops…I’m installing High Sierra on all 2011 now, but this handful of users have been caught in the crossfire between Apple’s OS switch the last several weeks.

The fact that 2010-2011 laptops are now not current is going to be fairly brutal….

Thanks!

John

Device:

MacBook Pro 13" Unibody Late 2011

Status:

open