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Current version by: mayer (vote details) ,

Title:

How to stop the annoying moisture detected at the USB charging port.

Text:

Help! I have a three weeks old Galaxy S9+ and the notification of moisture detected at the USB charging port is keeping me from charging my phone and keeps alerting about the moisture. I live in Michigan so it’s not overly humid. This past weekend, it was rainy and humid and the darn phone wouldn’t let me plug in the fast charger. I didn’t have my wireless charger with me.

Is there something wrong with the phone? Should I return it to Best Buy and ask for an exchange or refund? Help I am conflicted. (By the way I switched from an iPhone 8 for a change of pace.)

Device:

Samsung Galaxy S9 Plus

Status:

open

Accepted Answer:

+535873

Original post by: Fred Regan ,

Title:

How to stop the annoying moisture detected at the USB charging port.

Text:

Help! I have a three weeks old Galaxy S9+ and the notification of moisture detected at the USB charging port is keeping me from charging my phone and keeps alerting about the moisture. I live in Michigan so it’s not overly humid. This past weekend, it was rainy and humid and the darn phone wouldn’t let me plug in the fast charger. I didn’t have my wireless charger with me.

Is there something wrong with the phone? Should I return it to Best Buy and ask for an exchange or refund? Help I am conflicted. (By the way I switched from an iPhone 8 for a change of pace.)

Device:

Samsung Galaxy S9 Plus

Status:

open