Original post by: Chris ,
Firemensprayer, I would check to see if the "lock switch" is toggled on. That would lock all functions of the iPod except the playback. If it is off (no orange showing) then you can indeed do a hard reset to the iPod. To do this, press and hold the menu and center button on the click wheel until the iPod turns off and restarts. Then let go and see if that works. Let me know if it doesn't.