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Current version by: Cathy Douglas

Title:

Recharging Kindle battery seems to drain power.

Text:

My Kindle Paperwhite battery was down to about 1/4, so I plugged it in to recharge. When I went to check on it a couple hours later, it gave the “out of battery” symbol (battery with an exclamation point in the middle). I tried a hard restart with it plugged into the wall, but all it does is light up for a couple seconds, then give me the same “out of battery” symbol. The battery seems to have drained instead of charging. Is this fixable, or is it just time to throw this unit away and get a new one?

Device:

Kindle Paperwhite 3rd Generation

Status:

open

Accepted Answer:

+515347

Original post by: Cathy Douglas

Title:

Recharging Kindle battery seems to drain power.

Text:

My Kindle Paperwhite battery was down to about 1/4, so I plugged it in to recharge. When I went to check on it a couple hours later, it gave the “out of battery” symbol (battery with an exclamation point in the middle). I tried a hard restart with it plugged into the wall, but all it does is light up for a couple seconds, then give me the same “out of battery” symbol. The battery seems to have drained instead of charging. Is this fixable, or is it just time to throw this unit away and get a new one?

Device:

Kindle Paperwhite 3rd Generation

Status:

open