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Current version by: Alec ,

Title:

Home button will not stay in new screen, even with back plate secure.

Text:

I am repairing a customer's iPad 5 (2017) A1823 and no matter what I've tried, the home button will not stay snug in the hole even after the back plate is over it. There is a gap and I transferred the original gaskets over, it literally will not stay. I ordered a new back plate and even a new home button to replace this one with, but unortunately if I have to replace the home button to get it to stay snug the customer loses Touch-ID. I've exhausted every option I can think of, does anyone have any ideas?

Device:

iPad 5 LTE

Status:

open

Accepted Answer:

+497590

Original post by: Alec ,

Title:

Home button will not stay in new screen, even with back plate secure.

Text:

I am repairing a customer's iPad 5 (2017) A1823 and no matter what I've tried, the home button will not stay snug in the hole even after the back plate is over it. There is a gap and I transferred the original gaskets over, it literally will not stay. I ordered a new back plate and even a new home button to replace this one with, but unortunately if I have to replace the home button to get it to stay snug the customer loses Touch-ID. I've exhausted every option I can think of, does anyone have any ideas?

Device:

iPad 5 LTE

Status:

open