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Original post by: C Quinn ,

Text:

No answer, but same problem with iPhone 6 plus--random, self-generated jumping amongst apps and typing on its own--plus freezing regularly (aha--maybe that's what the "plus" in "6 plus" refers to?).  An Apple Genius recommended upgrading to iOS 11.3.1 from 11.2.2, to see if that fixed the trouble.  If it didn't, Apple will sell me a new phone for $168!  Of couese the OS upgrade didn't fix the problem.  Thanks for helping me figure out that it's most likely a hardware problem--which the "genius" probably knows too.

I'm getting ready to go Android.

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