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Original post by: Laurie Wright ,

Title:

Problems with the Google Pixel 2 XL screen cracking at microphone?

Text:

Hey Guys,

Anyone else having issues with the durability of the Google Pixel 2 XL screen?  I had mine in an otter box, with a screen protector on, in it's OWN pocket of a purse (an isolated leather pocket on the front of the purse, meaning there was a layer of leather between it and my wallet and sunglasses case inside the purse. No keys or anything else in the purse.)  It was on my car seat and the purse fell from the seat to the floor of the car at a slow speed .  The screen cracked originating at the corner of the microphone.  I feel like this is completely unreasonable.  Google is refusing to replace the screen.  Any tips?

Device:

Google Pixel 2 XL

Status:

open