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Current version by: mayer (vote details) ,

Title:

Phones email is not an Apple ID

Text:

Hi,

In need of some guidance.

Trying to remove the icloud account from a iPhone 5s.

I've tried last known passwords and none work so I go to reset the password on the iCloud account and its telling me the email is not an Apple ID but its the one locked onto the phone.

HELP?

Device:

iPhone 5s

Status:

open

Accepted Answer:

460214

Original post by: Jaymie ,

Title:

Phones email is not an Apple ID

Text:

Hi,

In need of some guidance.

Trying to remove the icloud account from a iPhone 5s.

I've tried last known passwords and none work so I go to reset the password on the iCloud account and its telling me the email is not an Apple ID but its the one locked onto the phone.

HELP?

Device:

iPhone 5s

Status:

open