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Current version by: Jack ,

Title:

Hard Reset Not Working

Text:

I know on the iPhone 8, you must hit the volume up button, volume down button, then hold the side button until the hard reset begins. I cannot get this to work -it only gives me the option to shut the phone down normally. What should I do? The phone is new and has no other issues.

Device:

iPhone 8

Status:

open

Accepted Answer:

485428

Original post by: Jack ,

Title:

Hard Reset Not Working

Text:

I know on the iPhone 8, you must hit the volume up button, volume down button, then hold the side button until the hard reset begins. I cannot get this to work -it only gives me the option to shut the phone down normally. What should I do? The phone is new and has no other issues.

Device:

iPhone 8

Status:

open