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Current version by: Dan

Title:

How can I recover data from iMac Pro with blown power supply unit?

Text:

The power supply unit on my new iMac Pro is damaged and I cannot power the machine on anymore. I have two options:
-- To get the iMac replaced by Apple since this machine is less than 2 weeks old
+* To get the iMac replaced by Apple since this machine is less than 2 weeks old
-- To have it repaired by Apple authorised service provider with no guarantees that my data will remain intact.
+* To have it repaired by Apple authorised service provider with no guarantees that my data will remain intact.
I have some files on this iMac that isn't backed up anywhere else, and I really need to retreive them. Ideally, I'd retrieve my files and have the iMac replaced by Apple.
Does anyone know if there's any way I can achieve this?

Device:

iMac Pro

Status:

open

Original post by: Ron

Title:

How can I recover data from iMac Pro with blown power supply unit?

Text:

The power supply unit on my new iMac Pro is damaged and I cannot power the machine on anymore. I have two options:

- To get the iMac replaced by Apple since this machine is less than 2 weeks old

- To have it repaired by Apple authorised service provider with no guarantees that my data will remain intact.

I have some files on this iMac that isn't backed up anywhere else, and I really need to retreive them. Ideally, I'd retrieve my files and have the iMac replaced by Apple.

Does anyone know if there's any way I can achieve this?

Device:

iMac Pro

Status:

open