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Current version by: Aiden ,

Title:

Apple TV 3rd Gen green screen then black screen

Text:

My TV has worked fine for a couple of years.  The other night I "rewound" a movie I was watching and started getting parts of a green screen.  Did it again and when I go to play I get a total green screen.  Next day, I get  black screen when I go to play a movie but I get sound and subtitles.  The normal menu screen appears fine and I can navigate normally.  It is only when I try to play something that it fails.  If this were a Mac, I'd say the GPU has failed but I don't know that much about an Apple TV.  Any suggestions?

BYW  I hooked up my other identical Apple TV 3rd gen to my set up and it works fine.

@entendu Dom, I could not find the Apple TV in the device directory.  It might really help if you could search for a device by name.

Device:

-Media Player
+Apple TV 3rd Generation

Status:

open

Original post by: mayer ,

Title:

Apple TV 3rd Gen green screen then black screen

Text:

My TV has worked fine for a couple of years.  The other night I "rewound" a movie I was watching and started getting parts of a green screen.  Did it again and when I go to play I get a total green screen.  Next day, I get  black screen when I go to play a movie but I get sound and subtitles.  The normal menu screen appears fine and I can navigate normally.  It is only when I try to play something that it fails.  If this were a Mac, I'd say the GPU has failed but I don't know that much about an Apple TV.  Any suggestions?

BYW  I hooked up my other identical Apple TV 3rd gen to my set up and it works fine.

@entendu Dom, I could not find the Apple TV in the device directory.  It might really help if you could search for a device by name.

Device:

Media Player

Status:

open