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Current version by: JohnG ,

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-This was a manufacturing issue - did you buy it at Target? We bought 3 and all are cracked/broken from about an hour worth of use indoors. Two were cracked when received. I contacted Swagtron to have them fixed...one of the associates said there was a BIG manufacturing issue.
+Did you buy it at Target? Black Friday? We bought 3 - two were cracked upon opening the box - both right at the join between the footplate and the fender. The third board cracked and broke in that same location within the hour. I contacted Swagtron right away (they were actually open on Christmas) and worked through the issues with them. It was time consuming to document everything on my end, but it made the process much easier. One of the associates confirmed that they had a large number of calls coming in about the same problem - at that same location on the board.

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Original post by: JohnG ,

Text:

This was a manufacturing issue - did you buy it at Target?  We bought 3 and all are cracked/broken from about an hour worth of use indoors.  Two were cracked when received.  I contacted Swagtron to have them fixed...one of the associates said there was a BIG manufacturing issue.

Status:

open