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Original post by: Stupid4BuyingBLU ,


Had the same issue.  Only option is to hard reset phone.

My advice: Put BLU out of business by never buying their garbage again!  We got 3 phones: one they took back due to defects (bot a Samsung), one died (bot another Samsung), and they turned the 3rd one into a brick with an untested update ... all three problems in less than a year.

Phone hardware is junk, service and support SUX,  software is buggy, and spyware is included FREE ... thanks BLU!!!