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Current version by: t ville ,

Text:

Same here. This phone started with issues from the first week I had init, as it stopped charging when plugged in. To charge, I have to plug it in, then restart it. Their only suggestions to fix was a hard reset, which I did twice with no luck. Now they want me to ship it off for up to a month for repair. Awful customer service and it appears a sub-par product.
Same here. This phone started with issues from the first week I had init, as it stopped charging when plugged in. To charge, I have to plug it in, then restart it. Their only suggestions to fix was a hard reset, which I did twice with no luck. Now they want me to ship it off for up to a month for repair. Awful customer service and it appears a sub-par product.

Status:

open

Original post by: t ville ,

Text:

Same here. This phone started with issues from the first week I had in, as it stopped charging when plugged in. To charge, I have to plug it in, then restart it.  Their only suggestions to fix was a hard reset, which I did twice with no luck.  Now they want me to ship it off for up to a month for repair.  Awful customer service and it appears a sub-par product.

Status:

open