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Current version by: oldturkey03 (vote details) ,

Title:

Do not update your BLU Life One X2! (11-28-17)

Text:

I updated my BLU Life One X2 around 2 hours ago. It asks for a password in order to access Android. I am completely locked out of my phone. Every single password used is marked incorrect.

Update: I am now getting messages in addition to "Incorrect password" that reads along the lines of "You have 8 attempts left before your device is wiped"

DO NOT UPDATE YOUR PHONE!

Update: The BLU support hotline has stopped taking calls. They claim their hours of operation are from "Mon-Fri: 9:30AM - 5:30PM" It is currently 5:02 PM eastern time and they do not answer. (I have called 5 times)

Device:

BLU Life One X2

Status:

openclosed
openclosed

Duplicate of:

443665

Edit by: Aiden Baker ,

Title:

doDo not update your blu life one x2BLU Life One X2! (11-28-17)
doDo not update your blu life one x2BLU Life One X2! (11-28-17)

Text:

I updated my BLU Life One X2 around 2 hours ago. It asks for a password in order to access Android. I am completely locked out of my phone. EverEvery single password used is marked incorrect.
I updated my BLU Life One X2 around 2 hours ago. It asks for a password in order to access Android. I am completely locked out of my phone. EverEvery single password used is marked incorrect.
 
Update: I am now getting messages in addition to "Incorrect password" that reads along the lines of "You have 8 attempts left before your device is wiped"
 
DO NOT UPDATE YOUR PHONE!
 
Update: The BLU support hotline has stopped taking calls. They claim their hours of operation are from "Mon-Fri: 9:30AM - 5:30PM" It is currently 5:02 PM eastern time and they do not answer. (I have called 5 times)

Device:

BLU Life One X2

Status:

open

Duplicate of:

443665

Edit by: Aiden Baker, yvaneck, and Alex Niculescu (vote details) ,

Title:

do not update your blu life one x2 (11-28-17)

Text:

I updated my BLU Life One X2 around 2 hours ago. It asks for a password in order to access Android. I am completely locked out of my phone. Ever single password used is marked incorrect.

Update: I am now getting messages in addition to "Incorrect password" that reads along the lines of "You have 8 attempts left before your device is wiped"

DO NOT UPDATE YOUR PHONE!

Update: The BLU support hotline has stopped taking calls. They claim their hours of operation are from "Mon-Fri: 9:30AM - 5:30PM" It is currently 5:02 PM eastern time and they do not answer. (I have called 5 times)

Device:

BLU Life One X2

Status:

open

Duplicate of:

443665

Edit by: Sam Lionheart ,

Title:

do not update your blu life one x2 (11-28-17)

Text:

I updated my BLU Life One X2 around 2 hours ago. It asks for a password in order to access Android. I am completely locked out of my phone. Ever single password used is marked incorrect.
 
Update: I am now getting messages in addition to "Incorrect password" that reads along the lines of "You have 8 attempts left before your device is wiped"
 
DO NOT UPDATE YOUR PHONE!
 
Edit: Important message for moderators -> Your "choose a device" section DOES NOT have a selection for BLU Life One X2. I was forced to change it to the BLU Life Xl. DO NOT DELETE THIS POST. THIS IS AN IMPORTANT MESSAGE FOR ALL BLU LIFE ONE X2 USERS. (Please move post to the BLU Life One X2 section if possible)

Update 2
Update: The BLU support hotline has stopped taking calls. They claim their hours of operation are from "Mon-Fri: 9:30AM - 5:30PM" It is currently 5:02 PM eastern time and they do not answer. (I have called 5 times)
Edit: Important message for moderators -> Your "choose a device" section DOES NOT have a selection for BLU Life One X2. I was forced to change it to the BLU Life Xl. DO NOT DELETE THIS POST. THIS IS AN IMPORTANT MESSAGE FOR ALL BLU LIFE ONE X2 USERS. (Please move post to the BLU Life One X2 section if possible)

Update 2
Update: The BLU support hotline has stopped taking calls. They claim their hours of operation are from "Mon-Fri: 9:30AM - 5:30PM" It is currently 5:02 PM eastern time and they do not answer. (I have called 5 times)

Device:

BLU Life XLOne X2
BLU Life XLOne X2

Status:

open

Original post by: i need help asap ,

Title:

do not update your blu life one x2 (11-28-17)

Text:

I updated my BLU Life One X2 around 2 hours ago. It asks for a password in order to access Android. I am completely locked out of my phone. Ever single password used is marked incorrect.

Update: I am now getting messages in addition to "Incorrect password" that reads along the lines of "You have 8 attempts left before your device is wiped"

DO NOT UPDATE YOUR PHONE!

Edit: Important message for moderators -> Your "choose a device" section DOES NOT have a selection for BLU Life One X2. I was forced to change it to the BLU Life Xl.      DO NOT DELETE THIS POST. THIS IS AN IMPORTANT MESSAGE FOR ALL BLU LIFE ONE X2 USERS. (Please move post to the BLU Life One X2 section if possible)

Update 2: The BLU support hotline has stopped taking calls. They claim their hours of operation are from "Mon-Fri: 9:30AM - 5:30PM" It is currently 5:02 PM eastern time and they do not answer. (I have called 5 times)

Device:

BLU Life XL

Status:

open