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Original post by: mayer ,

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Solution found elsewhere suggested removing the batteries and unplugging the A/C adapter for 10 minutes. (I waited 30). Reinstall batteries and reattach A/C adapter. Buttons worked to get to the erase memory option, which I did. Infoglobe is now functioning properly. This is also the instructions for clearing the "eeprom error" readout that many infoglobes exhibit after a power surge.

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