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Current version by: Krishna Reddy ,

Title:

Audio Channels not playing Correctly (Broken 3.5mm)

Text:

I think I may have a broken 3.5 mm port headphone-side. If the plug is fully inserted and twisted a bit, the audio plays quiet in both speakers, but one channel is significantly harder to hear. If the plug is pulled out just a bit, but still holding in tight, it works like new. Any help? Beats Support said $100 for replacement of these 6 year old headphonesheadphones [BTW, these are green Beats Solo HDs (Serial Number J4112)].
I think I may have a broken 3.5 mm port headphone-side. If the plug is fully inserted and twisted a bit, the audio plays quiet in both speakers, but one channel is significantly harder to hear. If the plug is pulled out just a bit, but still holding in tight, it works like new. Any help? Beats Support said $100 for replacement of these 6 year old headphonesheadphones [BTW, these are green Beats Solo HDs (Serial Number J4112)].

Device:

Beats Solo HD

Status:

open

Original post by: Krishna Reddy ,

Title:

Audio Channels not playing Correctly (Broken 3.5mm)

Text:

I think I may have a broken 3.5 mm port headphone-side. If the plug is fully inserted and twisted a bit, the audio plays quiet in both speakers, but one channel is significantly harder to hear. If the plug is pulled out just a bit, but still holding in tight, it works like new. Any help? Beats Support said $100 for replacement of these 6 year old headphones.

Device:

Beats Solo HD

Status:

open