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Current version by: oldturkey03 (vote details)

Title:

Spilled drink over keyboard and now the fan is always at full speed

Text:

2 days ago I spilled accidentally a drink over my Surface Book keyboard (i5 with performance base) covering almost the left half of it. I tried my best to suck as much drink as I could. Unfortunately the drink had some coke or Pepsi on it, so that probably didn't help.

Right after this happened, the backlight stopped working, the USB were trying to connect and disconnect to a non existing device and the keyboard stopped working for a few minutes, then worked again, and so on. I turned it off and then tried it again yesterday. These last 2 days, there are no longer any of the issues mentioned before and the keyboard seems to be working fine besides the fact that there are some sticky keys, although I can manage living with it all things considered.

However, since yesterday the keyboard fan kicks in as soon as I turn on the laptop. Even when I detach the screen from the keyboard, it is working until I turn the device off. I measured the temp of the GPU and it's never over 30 as I'm not using it (just some browsing), so I wonder what's making the fan be at full speed at all times.

I would have no problema on taking it to Microsoft for repair and pay whatever they charge, but I live in Argentina so it'll be a while until I go back to the US. So anyone know what might be going on and if there's a chance to repair it myself?

Fun (?) fact. I bought it 5 days ago. Kill me now.

Device:

Microsoft Surface Book Keyboard

Status:

open

Accepted Answer:

+425689

Original post by: Diego Graziano

Title:

Spilled drink over keyboard and now the fan is always at full speed

Text:

2 days ago I spilled accidentally a drink over my Surface Book keyboard (i5 with performance base) covering almost the left half of it. I tried my best to suck as much drink as I could. Unfortunately the drink had some coke or Pepsi on it, so that probably didn't help.

Right after this happened, the backlight stopped working, the USB were trying to connect and disconnect to a non existing device and the keyboard stopped working for a few minutes, then worked again, and so on. I turned it off and then tried it again yesterday. These last 2 days, there are no longer any of the issues mentioned before and the keyboard seems to be working fine besides the fact that there are some sticky keys, although I can manage living with it all things considered.

However, since yesterday the keyboard fan kicks in as soon as I turn on the laptop. Even when I detach the screen from the keyboard, it is working until I turn the device off. I measured the temp of the GPU and it's never over 30 as I'm not using it (just some browsing), so I wonder what's making the fan be at full speed at all times.

I would have no problema on taking it to Microsoft for repair and pay whatever they charge, but I live in Argentina so it'll be a while until I go back to the US. So anyone know what might be going on and if there's a chance to repair it myself?

Fun (?) fact. I bought it 5 days ago. Kill me now.

Device:

Microsoft Surface Book Keyboard

Status:

open