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Current version by: edem ,

Title:

Flashing Samsung logo after phone tried to restart

Text:

I tried to unlock the phone by fingerprint after pressing the power button but the phone was unresponsive. I tried turning th e screen on and off by pressing the power button to bring me to the lockscreen. it was still unresponsive. The phone turned off and the next thing is the samsung logo appears and it keeps flashing.  Please help.

Device:

Samsung Galaxy A5 (2016)

Status:

open

Accepted Answer:

417173

Original post by: edem ,

Title:

Flashing Samsung logo after phone tried to restart

Text:

I tried to unlock the phone by fingerprint after pressing the power button but the phone was unresponsive. I tried turning th e screen on and off by pressing the power button to bring me to the lockscreen. it was still unresponsive. The phone turned off and the next thing is the samsung logo appears and it keeps flashing.  Please help.

Device:

Samsung Galaxy A5 (2016)

Status:

open