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Current version by: Muhammad Ali ,

Title:

Cameras and the Flash Don't Work

Text:

I've been facing this issue for months now, Whenever I tap camera app or any other third party camera app like snapchat, candycamera or camera in the whatsapp or facebook or instagram, the system hangs for 5-10 seconds and the respective app crashes and there's no cameras and no flash. When I ran the system diagnostics using *#*#7378423#*#* the rear camera diagnostic also gave the same black screen and gave a message that the camera not connected whereas the flash test said that the flash should be on whereas it wasn't and finally the front camera diagnostic crashed the system diagnostic tool completely. Now any advises on which camera should I get replaced?

Device:

Sony Xperia Z5

Status:

open

Accepted Answer:

453816

Original post by: Muhammad Ali ,

Title:

Cameras and the Flash Don't Work

Text:

I've been facing this issue for months now, Whenever I tap camera app or any other third party camera app like snapchat, candycamera or camera in the whatsapp or facebook or instagram, the system hangs for 5-10 seconds and the respective app crashes and there's no cameras and no flash. When I ran the system diagnostics using *#*#7378423#*#* the rear camera diagnostic also gave the same black screen and gave a message that the camera not connected whereas the flash test said that the flash should be on whereas it wasn't and finally the front camera diagnostic crashed the system diagnostic tool completely. Now any advises on which camera should I get replaced?

Device:

Sony Xperia Z5

Status:

open