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Current version by: Jenny B ,

Title:

iPhone 6 not booting or detecting, motherboard issue?

Text:

Hello, I have an iPhone 6 that isn't booting. I cannot get a empty battery icon, or a "connect to iTunes" icon when put in recovery mode.I don't have much experience with hardware troubleshooting but here is the information I have gathered:

* The issue is likely not with the battery, this device was sent to an Apple Store for a battery replacement 6 months ago. However it shouldn't be excluded as a possibility.
* The issue isn't with the display. I disconnected the entire front of the phone (all 4 ribbon cables that are attached to the display) and then plugged the device into a computer. It wasn't being detected by iTunes. However, I can put the device in recovery mode and have iTunes detect it's an iPhone 6 in recovery mode.
* Since iTunes can detect recovery mode, does this exclude the possibility for the lightning port to be damaged? 

I have a working iPhone 5 and iPhone 6s laying around. Are there any parts of these phones I could swap with the iPhone 6 to test which component isn't working?

Could the iPhone 6's motherboard be put in an iPhone 6s to recover its data?

Thanks for any help!

Device:

iPhone 6

Status:

open

Accepted Answer:

413217

Original post by: Jenny B ,

Title:

iPhone 6 not booting or detecting, motherboard issue?

Text:

Hello, I have an iPhone 6 that isn't booting. I cannot get a empty battery icon, or a "connect to iTunes" icon when put in recovery mode.I don't have much experience with hardware troubleshooting but here is the information I have gathered:

* The issue is likely not with the battery, this device was sent to an Apple Store for a battery replacement 6 months ago. However it shouldn't be excluded as a possibility.
* The issue isn't with the display. I disconnected the entire front of the phone (all 4 ribbon cables that are attached to the display) and then plugged the device into a computer. It wasn't being detected by iTunes. However, I can put the device in recovery mode and have iTunes detect it's an iPhone 6 in recovery mode.
* Since iTunes can detect recovery mode, does this exclude the possibility for the lightning port to be damaged? 

I have a working iPhone 5 and iPhone 6s laying around. Are there any parts of these phones I could swap with the iPhone 6 to test which component isn't working?

Could the iPhone 6's motherboard be put in an iPhone 6s to recover its data?

Thanks for any help!

Device:

iPhone 6

Status:

open