On my 6 month old xbox one s controller, the headset seldom works. It worked fine for a while then all of the sudden it stops playing audio and recording. Then several days later I thought, "what the heck maybe it was a fluke" and it worked. Then the next day they no longer worked. I know it's not the headset because the work fine when plugged into a phone or computer and the xbox does register that they are connected. I can change the headset volume and all that but still no sound. Is the audio jack bad. If so, how to I fix this short of buying a new controller. Any help would be appreciated.
On my 6 month old xbox one s controller, the headset seldom works. It worked fine for a while then all of the sudden it stops playing audio and recording. Then several days later I thought, "what the heck maybe it was a fluke" and it worked. Then the next day they no longer worked. I know it's not the headset because the work fine when plugged into a phone or computer and the xbox does register that they are connected. I can change the headset volume and all that but still no sound. Is the audio jack bad. If so, how to I fix this short of buying a new controller. Any help would be appreciated.