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Original post by: Grace ,

Text:

About error 4013, you can check this tutorial:  [http://www.3u.com/tutorial/articles/774/how-to-fix-error-9-4005-4013-or-4014-in-itunes-3utools|How to Fix Error 9, 4005, 4013 or 4014 in iTunes?]

And you can also try to restore with 3uTools.

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