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Current version by: oldturkey03 (vote details) ,

Title:

iPhone won't restore in DFU mode

Text:

My iPhone 6 Plus has been stuck in a reboot loop since yesterday (the Apple logo appears repeatedly for a few seconds). I can manage to get it in DFU mode, and get iTunes to recognize it, but once the restore starts (the logo appears on the phone with a progress bar), my phone crashes. iTunes shows error 4013, since my phone reboots after crashing & disconnects.

Any insight on what I can do to fix this problem? Also, could this be a damaged hardware issue? (I previously left my phone on a gaming console that was very hot - although I was still able to use it normally for 2 weeks before it crashed into this reboot loop. I did, however, notice that one side of my screen would occasionally be darker than the other in the last couple days).

Any ideas or suggestions would be appreciated!

Device:

iPhone 6 Plus

Status:

openclosed
openclosed

Original post by: Hina C. ,

Title:

iPhone won't restore in DFU mode

Text:

My iPhone 6 Plus has been stuck in a reboot loop since yesterday (the Apple logo appears repeatedly for a few seconds). I can manage to get it in DFU mode, and get iTunes to recognize it, but once the restore starts (the logo appears on the phone with a progress bar), my phone crashes. iTunes shows error 4013, since my phone reboots after crashing & disconnects.

Any insight on what I can do to fix this problem? Also, could this be a damaged hardware issue? (I previously left my phone on a gaming console that was very hot - although I was still able to use it normally for 2 weeks before it crashed into this reboot loop. I did, however, notice that one side of my screen would occasionally be darker than the other in the last couple days).

Any ideas or suggestions would be appreciated!

Device:

iPhone 6 Plus

Status:

open