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Current version by: mayer (vote details) ,

Title:

Ipad not turning on; stuck in charging symbol during ios 11 update

Text:

Hello friends,

Yesterday morning, I have to experience a weird behavior of my ipad mini2. Day before yesterday night my ipad mini 2 was at 12% charge and I was trying to install the ios 11 (developer beta version), the download of the software happened in less than 10 mins and since my ipad was connected to a wall adapter, the system allowed to install the software (even though the charge is 12% but still connected to wall adapter).

I was seeing that the update was taking almost 20 mins with the progress bar showing the loading. I fell asleep and woke up after 4 hours to see that my ipad was showing an apple logo and was bit hot. (Not too hot rather).

After that I removed the cable and it showed me the connected to charger logo!!!

[image|1139222]

Looked like battery drained, but I connected to the charger and the ipad was showing that the device is charging (black screen with battery icon in middle with red line at the base of the battery icon - the screen before the ipad starts)

[image|1139223]

After 15 to 20 mins, the apple logo is appearing and AND STUCK AT THAT LEVEL AND MAKING THE DEVICE LITTLE HOT AS IT PROGRESSES and when removed, it is coming back to the connect to charger logo...

I do not want to have it charged for a very long time since not sure if it might affect the battery. I left the device untouched for a day and I even tried performing the above cases today morning and it is still the same.

I guess it should not be a hardware issue since, charging an ipad for 4 hours with device stuck at apple logo continuously (due to update interruption) should not affect the battery or charging IC for such a branded product like apple.

I cannot do DFU/Restore or do anything now since if I connect the device to macbook, it is showing the charging symbol in the ipad (black screen with battery icon in middle with red line at the base of the battery icon) and itunes and the mac is not detecting the device.

CAN YOU PLEASE HELP ME TO GET BACK MY IPAD TO WORKING CONDITION PLEASE?

Device:

iPad Mini 2 Wi-Fi

Status:

open

Accepted Answer:

403953

Original post by: Avinash™ Kumar ,

Title:

Ipad not turning on; stuck in charging symbol during ios 11 update

Text:

Hello friends,

Yesterday morning, I have to experience a weird behavior of my ipad mini2. Day before yesterday night my ipad mini 2 was at 12% charge and I was trying to install the ios 11 (developer beta version), the download of the software happened in less than 10 mins and since my ipad was connected to a wall adapter, the system allowed to install the software (even though the charge is 12% but still connected to wall adapter).

I was seeing that the update was taking almost 20 mins with the progress bar showing the loading. I fell asleep and woke up after 4 hours to see that my ipad was showing an apple logo and was bit hot. (Not too hot rather).

After that I removed the cable and it showed me the connected to charger logo!!!

[image|1139222]

Looked like battery drained, but I connected to the charger and the ipad was showing that the device is charging (black screen with battery icon in middle with red line at the base of the battery icon - the screen before the ipad starts)

[image|1139223]

After 15 to 20 mins, the apple logo is appearing and AND STUCK AT THAT LEVEL AND MAKING THE DEVICE LITTLE HOT AS IT PROGRESSES and when removed, it is coming back to the connect to charger logo...

I do not want to have it charged for a very long time since not sure if it might affect the battery. I left the device untouched for a day and I even tried performing the above cases today morning and it is still the same.

I guess it should not be a hardware issue since, charging an ipad for 4 hours with device stuck at apple logo continuously (due to update interruption) should not affect the battery or charging IC for such a branded product like apple.

I cannot do DFU/Restore or do anything now since if I connect the device to macbook, it is showing the charging symbol in the ipad (black screen with battery icon in middle with red line at the base of the battery icon) and itunes and the mac is not detecting the device.

CAN YOU PLEASE HELP ME TO GET BACK MY IPAD TO WORKING CONDITION PLEASE?

Device:

iPad Mini 2 Wi-Fi

Status:

open