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Original post by: S W ,

Text:

This is an issue that everyone who owns this phone appears to be having:

a) Factory reset does not work.  Don't bother trying.

b) The solution looks like sending the phone back to Lenovo for repair.  They will update software and replace camera if needed.

c) You may try to do a OTA software update on the phone.  Lenovo may have pushed one out.

Status:

open