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Original post by: Jimfixer ,

Text:

Chris if the phones not rooted it could be you have a virus.  Malware and spyware will show up as rooting in the installation to the program and it wouldn't download for security reasons. You may want to either do a factory reset to clean the phone or download security app . I myself would be more inclined to do a factor reset that way I know for sure its clean then install a security program of your liking .Dont forget to back up your data if you decide to reset the phone as all data ill be lost. Do the research on the program you chose not all are created equal. Hope this helps

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