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Current version by: Quang Son ,

Title:

Dell S2340L randomly shuts down

Text:

Hi, I have a three year old Dell S2340L that works perfectly fine until last week. However it starts to randomly shut down after some time of usage, often refuse to even turn on at all.

I suspect it to be a hardware problem and has tried the following.

Replace the HDMI cable with another one.

Use VGA instead of HDMI

Connect to another laptop.

Reset all monitor setting to factories setting.

Reset power options in my laptop and set to no screen saver and never turn off displays.

All to no avail.

The only silver lightning seems to be that it seems to work after some rest time. The rest time is proportional to how much time I would be able to use the external monitor before it turns off again. For example, if I unplug all cables from the screen for 5 mins, I would be able to use it for a few minutes. Unpluging the whole night would give me a full day 8 hour usage.

Really appreaciate if anyone could provide some insights for this problem. Thank you :)

Device:

Dell S2340L

Status:

open

Accepted Answer:

+391996

Original post by: Quang Son ,

Title:

Dell S2340L randomly shuts down

Text:

Hi, I have a three year old Dell S2340L that works perfectly fine until last week. However it starts to randomly shut down after some time of usage, often refuse to even turn on at all.

I suspect it to be a hardware problem and has tried the following.

Replace the HDMI cable with another one.

Use VGA instead of HDMI

Connect to another laptop.

Reset all monitor setting to factories setting.

Reset power options in my laptop and set to no screen saver and never turn off displays.

All to no avail.

The only silver lightning seems to be that it seems to work after some rest time. The rest time is proportional to how much time I would be able to use the external monitor before it turns off again. For example, if I unplug all cables from the screen for 5 mins, I would be able to use it for a few minutes. Unpluging the whole night would give me a full day 8 hour usage.

Really appreaciate if anyone could provide some insights for this problem. Thank you :)

Device:

Dell S2340L

Status:

open