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Original post by: TronicsFix ,

Text:

For the 12xx series they do have a manual eject screw (I'll link the video below)...in fact every model of PS4 does. BUT in your case I don't think you need to manually eject it. It does sound like the rollers inside the disc drive are probably really dirty. It's also possible they are scratched up too.

Unfortunately, there is no good way to clean them without disassembling the console. I know you were hoping to be able to fix it without taking anything apart, but I don't think it's possible in this case.

I hope this helps.

Here's the [https://www.youtube.com/edit?o=U&video_id=T-AwBowf6_w|manual eject video] for that model

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