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Current version by: jayeff ,

Text:

Hi,
 
You said that you tried a hard reset and held the power button for 5 minutes.
 
To perform a hard reset you need to press and hold the Volume Down button and'''and''' the Power button ''together''' both together''' until the recovery screen appears.
To perform a hard reset you need to press and hold the Volume Down button and'''and''' the Power button ''together''' both together''' until the recovery screen appears.
 
''Be aware that you will lose all your data and downloaded apps when performing a hard reset.''
 
Here is a [https://www.androidpit.com/how-to-factory-reset-the-nexus-6p|link] that that describes the full procedure. Scroll down to the section headed "Nexus 6P factory reset: how to do it with the hardware buttons"

Status:

open

Original post by: jayeff ,

Text:

Hi,

You said that you  tried a hard reset and held the power button for 5 minutes.

To perform a hard reset you need to press the Volume Down button and the Power button  ''together'' until the recovery screen appears.

''Be aware that you will lose all your data and downloaded apps when performing a hard reset.''

Here is a [https://www.androidpit.com/how-to-factory-reset-the-nexus-6p|link] that that describes the full procedure. Scroll down to the section headed "Nexus 6P factory reset: how to do it with the hardware buttons"

Status:

open