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Current version by: L Pfaff ,

Text:

@brutus , Bruce, Try a soft reset as a first option. Press and hold the power button for 20+ seconds if this does not correct, a factory reset may be required.
 
Trouble shooting forum 1st link below with info, about your issue. Link #2 is step by step guide telling how to reset your Kindle to factory settingssettings and how to save info. for reloading. Good luck.
Trouble shooting forum 1st link below with info, about your issue. Link #2 is step by step guide telling how to reset your Kindle to factory settingssettings and how to save info. for reloading. Good luck.
 
I hope this helped you out, if so let me know by pressing the helpful button.
 
https://www.amazon.com/forum/kindle?cdForum=Fx1D7SY3BVSESG&cdThread=Tx1ERCX29AQG21Q
 
http://www.wikihow.com/Reset-a-Kindle

Status:

open

Original post by: L Pfaff ,

Text:

@brutus , Bruce, Try a soft reset as a first option. Press and hold the power button for 20+ seconds if this does not correct, a factory reset may be required.

Trouble shooting forum 1st link below with info, about your issue. Link #2 is step by step guide telling how to reset your Kindle to factory settings. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

https://www.amazon.com/forum/kindle?cdForum=Fx1D7SY3BVSESG&cdThread=Tx1ERCX29AQG21Q

http://www.wikihow.com/Reset-a-Kindle

Status:

open