Original post by: Richard Harding ,
I had similar when mine got very loose on the ball joint. On looking closely I found the cup inside the camera body which is four curved pieces of plastic had one piece broken off. This fault has also occurred on my new DashCam 35 after less than a month of use. When I emailed Garmin when the first one broke, they did'nt seem interested and did nothing about it. I am waiting for a reply from Garmin regarding the 35 as it is still under warranty, but I'm not optimistic ...