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Current version by: jayeff ,

Text:

Hi,
 
Have you ensured that the HDMI On/Off option in Settings > Display > HDMI is turned ON?
Have you ensured that the HDMI On/Off option in Settings > Display > HDMI is turned ON?
 
If it is and it still doesn't work then inspect the HDMI port with a magnifying glass and a strong light to check if there is any damage to the pins and also if there is any dust or lint present. If there is lint etc., use a vacuum cleaner to remove it and not a metal probe as the pins may get damaged.
 
If everything seems OK, verify the purchase date of the tablet and then consult the warranty statement in the documentation that came with the tablet as to what you have to do to make a claim for a warranty repair or replacement.
 
If you cannot find the documentation here is a link to the warranty information for the USA.
 
https://www.irulu.com/info/returnpolicy.html
 
Hopefully you haven't had it for more than 60 days as it is a limited 60 day/12 month warranty. After 60 days it will cost you, depending on what option you choose.

Status:

open

Edit by: jayeff ,

Text:

Hi,
 
Have you ensured that the HDMI option in Settings > Display > HDMI is turned ON?
 
If it is and it still doesn't work then inspect the HDMI port with a magnifying glass and a strong light to check if there is any damage to the pins and also if there is any dust or lint present. If there is lint etc., use a vacuum cleaner to remove it and not a metal probe as the pins may get damaged.
 
If everything seems OK, verify that the purchase date of the tablet and then consult the warranty statement in the documentation that came with the tablet as to what you have to do to make a claim for a warranty repair or replacement.
If everything seems OK, verify that the purchase date of the tablet and then consult the warranty statement in the documentation that came with the tablet as to what you have to do to make a claim for a warranty repair or replacement.
 
If you cannot find the documentation here is a link to the warranty information for the USA.
 
https://www.irulu.com/info/returnpolicy.html
 
Hopefully you haven't had it for more than 60 days as it is a limited 60 day/12 month warranty. After 60 days it will cost you, depending on what option you choose.

Status:

open

Edit by: jayeff ,

Text:

Hi,
 
Have you ensured that the HDMI option in Settings > Display > HDMI is turned ON?
If
If
it is and it still doesn't work then inspect the HDMI port with a magnifying glass and a strong light to check if there is any damage to the pins and also if there is any dust or lint present. If there is lint etc., use a vacuum cleaner to remove it and not a metal probe as the pins may get damaged.
If
If
it is and it still doesn't work then inspect the HDMI port with a magnifying glass and a strong light to check if there is any damage to the pins and also if there is any dust or lint present. If there is lint etc., use a vacuum cleaner to remove it and not a metal probe as the pins may get damaged.
 
If everything seems OK, verify that the purchase date of the tablet and then consult the warranty statement in the documentation that came with the tablet as to what you have to do to make a claim for a warranty repair or replacement.
 
If you cannot find the documentation here is a link to the warranty information for the USA.
 
https://www.irulu.com/info/returnpolicy.html
 
Hopefully you haven't had it for more than 60 days as it is a limited 60 day/12 month warranty. After 60 days it will cost you, depending on what option you choose.

Status:

open

Edit by: jayeff ,

Text:

Hi,

Inspect
Have you ensured that the HDMI option in Settings > Display > HDMI is turned ON?
If it is then inspect
the HDMI port with a magnifying glass and a strong light to check if there is any damage to the pins and also if there is any dust or lint present. If there is lint etc., use a vacuum cleaner to remove it and not a metal probe as the pins may get damaged.

Inspect
Have you ensured that the HDMI option in Settings > Display > HDMI is turned ON?
If it is then inspect
the HDMI port with a magnifying glass and a strong light to check if there is any damage to the pins and also if there is any dust or lint present. If there is lint etc., use a vacuum cleaner to remove it and not a metal probe as the pins may get damaged.
 
If everything seems OK, verify that the purchase date of the tablet and then consult the warranty statement in the documentation that came with the tablet as to what you have to do to make a claim for a warranty repair or replacement.
 
If you cannot find the documentation here is a link to the warranty information for the USA.
 
https://www.irulu.com/info/returnpolicy.html
 
Hopefully you haven't had it for more than 60 days as it is a limited 60 day/12 month warranty. After 60 days it will cost you, depending on what option you choose.

Status:

open

Original post by: jayeff ,

Text:

Hi,

Inspect the HDMI port with a magnifying glass and a strong light to check if there is any damage to the pins and also if there is any dust or lint present. If there is lint etc., use a vacuum cleaner to remove it and not a metal probe as the pins may get damaged.

If everything seems OK, verify that the purchase date of the tablet and then consult the warranty statement in the documentation that came with the tablet as to what you have to do to make a claim for a warranty repair or replacement.

If you cannot find the documentation here is a link to the warranty information for the USA.

https://www.irulu.com/info/returnpolicy.html

Hopefully you haven't had it for more than 60 days as it is a limited 60 day/12 month warranty. After 60 days it will cost you, depending on what option you choose.

Status:

open