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Current version by: Aaron Beck

Text:

There are buttons on either side of the surface (4 holes up from the keyboard) that if you press in with a paper clip and it will release the keyboard.
Then just charge the tablet and you should be good to go.
-I spent hours on Microsoft's customer service hotline and they wanted to replace the tablet. They deffinatly did a poor job of documenting this feature!
+I spent hours on Microsoft's customer service hotline and they wanted to replace the tablet. They definitely did a poor job of documenting this feature!
Make sure you check for firmware updates and dirver updates, these may prevent this happening in the future....

Status:

open

Original post by: Aaron Beck

Text:

There are buttons on either side of the surface (4 holes up from the keyboard) that if you press in with a paper clip and it will release the keyboard.

Then just charge the tablet and you should  be good to go.

I spent hours on Microsoft's customer service hotline and they wanted to replace the tablet. They deffinatly did a poor job of documenting this feature!

Make sure you check for firmware updates and dirver updates, these may prevent this happening in the future....

Status:

open