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Current version by: Art Steinman ,

Text:

I have a mid-2012 Macbook Pro 13"with the original 4gb of RAM. I ordered 16Gb of memory from Crucial and, after three attempts and three returns I tried OWC. Same story, multiple returns and attempts with no luck. During my attempts with OWC they had me do a number of key stroke combinations. One of them corrupted my OS and had to have Apple do a clean install which wiped out my applications. I restored files from my back up which I do every day. A tech from OWC said this is a known problem with some mid-2012 Macbooks but they don't have a solution yet.
 
I'm going to upgrade to 8Gb and hope that it works. At this point, even though I have no problem swapping out memory modules, I'm going to let the Geek squad do it, so if it doesn't work it's their problem. I can bring my own memory but they have them there. I'm just tired of returning and working with tech support multiple times.
 
Any thoughts or opinions would be welcome.
 
=== Update (11/06/2016) ===
 
Here's the info from System Preferences:
 
SMC 2.2f41
 
Boot ROM MBP 112.0138.B15
 
MacBook Pro 9,2
 
Intel core i5
 
It would be great if updates can solve the problem.

Status:

open

Edit by: Art Steinman ,

Text:

I have a mid-2012 Macbook Pro 13"with the original 4gb of RAM. I ordered 16Gb of memory from Crucial and, after three attempts and three returns I tried OWC. Same story, multiple returns and attempts with no luck. During my attempts with OWC they had me do a number of key stroke combinations. One of them corrupted my OS and had to have Apple do a clean install which wiped out my applications. I restored files from my back up which I do every day. A tech from OWC said this is a known problem with some mid-2012 Macbooks but they don't have a solution yet.
I have a mid-2012 Macbook Pro 13"with the original 4gb of RAM. I ordered 16Gb of memory from Crucial and, after three attempts and three returns I tried OWC. Same story, multiple returns and attempts with no luck. During my attempts with OWC they had me do a number of key stroke combinations. One of them corrupted my OS and had to have Apple do a clean install which wiped out my applications. I restored files from my back up which I do every day. A tech from OWC said this is a known problem with some mid-2012 Macbooks but they don't have a solution yet.
 
I'm going to upgrade to 8Gb and hope that it works. At this point, even though I have no problem swapping out memory modules, I'm going to let the Geek squad do it, so if it doesn't work it's their problem. I can bring my own memory but they have them there. I'm just tired of returning and working with tech support multiple times.
 
Any thoughts or opinions would be welcome.

Status:

open

Original post by: Art Steinman ,

Text:

I have a mid-2012 Macbook Pro 13"with the original 4gb of RAM. I ordered memory from Crucial and, after three attempts and three returns I tried OWC. Same story, multiple returns and attempts with no luck. During my attempts with OWC they had me do a number of key stroke combinations. One of them corrupted my OS and had to have Apple do a clean install which wiped out my applications. I restored files from my back up which I do every day.  A tech from OWC said this is a known problem with some mid-2012 Macbooks but they don't have a solution yet.

I'm going to upgrade to 8Gb and hope that it works. At this point, even though I have no problem swapping out memory modules, I'm going to let the Geek squad do it, so if it doesn't work it's their problem. I can bring my own memory but they have them there. I'm just tired of returning and working with tech support multiple times.

Any thoughts or opinions would be welcome.

Status:

open