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Original post by: mj18oneill ,

Text:

I just took a screw driver and snapped off the 2 plastic sliding pieces that have the little arrows on them.  There is one on each side.  They slide into place when opening and closing the lid.  My machine was stuck half way opened and wouldn't shut or move at all.  Problem solved.  I roughed up the machine, needed coffee! Coffee drinkers don't play!!!

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open