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Current version by: Minho ,

Title:

Touch ID not working after screen replasmentreplacement!
Touch ID not working after screen replasmentreplacement!

Text:

Hi everyone, I have iPhone 6 and my screen was broken after I replace it with a new one the touch ID stopped working.

when I go to "Touch ID & Passcode" it's looks like I have never set a touch ID before, when I try to make a new fingerprint it says " Failed, unable to complete Touch ID setup. Please go back and try again."

everything with the home button  works.

I updated iOS and try to reboot iPhone

also I go back several times to check on the home button cable all is good.

Device:

iPhone 6

Status:

open

Original post by: Ibrahim Alayyaf ,

Title:

Touch ID not working after screen replasment!

Text:

Hi everyone, I have iPhone 6 and my screen was broken after I replace it with a new one the touch ID stopped working.

when I go to "Touch ID & Passcode" it's looks like I have never set a touch ID before, when I try to make a new fingerprint it says " Failed, unable to complete Touch ID setup. Please go back and try again."

everything with the home button  works.

I updated iOS and try to reboot iPhone

also I go back several times to check on the home button cable all is good.

Device:

iPhone 6

Status:

open