Original post by: Eric Munson ,
Most likely the cause of this problem has to do with the battery. I would first check either the [guide|63074|Battery Replacement Guide] or the [[Pyrus PY21S03211 Troubleshooting|Troubleshooting Guide]]. I would first try to charge the device and see if it shows that it is charging. Then I would use the troubleshooting guide in order to figure out what the exact problem is.