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Original post by: Kevin Dennis ,

Text:

Hello, Garven! Many other users have reported the same issue when attempting to charge the device using the micro-USB port. I recommend using the port for the provided AC Adapter. If you would like more information, please visit the [[Tagital T7X Troubleshooting#Section_Device_will_not_stay_charged|Tagital T7X troubleshooting page]].

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open