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Current version by: Mitch Smith ,

Text:

There are a few reasons pictures may not transfer to your computer. If you are trying to transfer the photos by directly plugging in the SD card, two possible reasons are
+
* The SD card is not inserted properly in the SD card slot on your computer
* The SD card contacts are dirty
If you are connecting the camera by a USB cable, two possible reasons the pictures are not transferring are
+
* The USB cable is not properly connected
* The connections are blocked by debris
Some solutions for the SD card problem are
+
* Ensure the SD card is inserted properly. Depending on your reader a portion may still be exposed
* Clean the SD card contacts by gentle cleaning them with a small amount of rubbing alcohol
-* If you feel that the problem is with the camera not reading the SD card, please refer to the [[Canon PowerShot G16 Troubleshooting|troubleshooting guide.]]
+* If you feel that the problem is with the camera not reading the SD card, please refer to the [[Canon PowerShot G16 Troubleshooting|troubleshooting guide]]
Some solutions for the USB cable problem are
+
* Ensure the USB cable is plugged in the appropriate port on the camera and on your computer
* Unplug the USB cable from the computer, and replug it in back into the computer
* Check to make sure that there is no debris in the ports on the camera or computer and clean them out if necessary

Status:

open

Edit by: Mitch Smith ,

Text:

-There are a few reasons pictures may not transfer to your computer:
+There are a few reasons pictures may not transfer to your computer. If you are trying to transfer the photos by directly plugging in the SD card, two possible reasons are
+* The SD card is not inserted properly in the SD card slot on your computer
+* The SD card contacts are dirty
-* SD Card is not inserted properly in computer reader
-* SD Card contacts are dirty
-* USB Cable is not properly connected
+If you are connecting the camera by a USB cable, two possible reasons the pictures are not transferring are
+* The USB cable is not properly connected
+* The connections are blocked by debris
-Some solutions to this problem are:
+Some solutions for the SD card problem are
+* Ensure the SD card is inserted properly. Depending on your reader a portion may still be exposed
+* Clean the SD card contacts by gentle cleaning them with a small amount of rubbing alcohol
+* If you feel that the problem is with the camera not reading the SD card, please refer to the [[Canon PowerShot G16 Troubleshooting|troubleshooting guide.]]
-* Ensure the SD Card is inserted properly, depending on your reader a portion may still be exposed
-* Clean the SD Card contacts with a gentle isopropyl alcohol wipe down
-* If neither of the above work, try using a USB cable
-* Ensure the USB Cable is plugged in the appropriate port on the camera and on your device.
-* If you feel that the problem is with the camera not reading the SD card, please refer to our [[Canon PowerShot G16 Troubleshooting|troubleshooting guide.]]
+Some solutions for the USB cable problem are
+* Ensure the USB cable is plugged in the appropriate port on the camera and on your computer
+* Unplug the USB cable from the computer, and replug it in back into the computer
+* Check to make sure that there is no debris in the ports on the camera or computer and clean them out if necessary

Status:

open

Original post by: Mitch Smith ,

Text:

There are a few reasons pictures may not transfer to your computer:

* SD Card is not inserted properly in computer reader
* SD Card contacts are dirty
* USB Cable is not properly connected

Some solutions to this problem are:

* Ensure the SD Card is inserted properly, depending on your reader a portion may still be exposed
* Clean the SD Card contacts with a gentle isopropyl alcohol wipe down
* If neither of the above work, try using a USB cable
* Ensure the USB Cable is plugged in the appropriate port on the camera and on your device. 
* If you feel that the problem is with the camera not reading the SD card, please refer to our [[Canon PowerShot G16 Troubleshooting|troubleshooting guide.]]

Status:

open