Skip to main content
Help

Current version by: jayeff ,

Text:

Hi,
 
The following is taken from the User guide and I assume that this pertains to the message you are receiving.
 
''Note: Depending on the copy settings you select when copying originals placed in the ADF, your

product
product may instruct you to copy using the scanner glass instead''
''Note: Depending on the copy settings you select when copying originals placed in the ADF, your

product
product may instruct you to copy using the scanner glass instead''
 
These are the specifications for the ADF
 
Automatic Document Feeder (ADF) Specifications
 
Paper input Faceup loading
 
Paper output Facedown ejection
 
''Paper size US letter, legal, or A4 size''
 
Paper type Plain paper
 
''Paper weight 17 lb ('''64''' g/m2 ) to 24 lb ('''95''' g/m2 )''
 
''Sheet feeding capacity Total thickness: 0.12 inch ('''3 mm''')''
 
''Approximately '''30 '''sheets30''' sheets (US letter or A4) or '''10''' sheets (legal)''
''Approximately '''30 '''sheets30''' sheets (US letter or A4) or '''10''' sheets (legal)''
 
1. Are the documents that you are trying to copy within the parameters of the ADF especially with regard to weight 64-95gsm and size US, legal, A4 maximum?
 
It may be that if they are not that the ADF cannot handle them and that is why you are getting the message to use the glass scanner instead
 
2. Are you loading too many sheets into the feeder (more than 3mm thick)?
 
3. Have you set the correct paper type, size and copying options. It may be that in those settings there is a parameter that the ADF cannot handle.

Status:

open

Edit by: jayeff ,

Text:

Hi,
 
The following is taken from the User guide and I assume that this pertains to the message you are receiving.
 
''Note: Depending on the copy settings you select when copying originals placed in the ADF, your
 
product may instruct you to copy using the scanner glass instead''
 
These are the specifications for the ADF
 
Automatic Document Feeder (ADF) Specifications
 
Paper input Faceup loading
 
Paper output Facedown ejection
 
''Paper size US letter, legal, or A4 size''
 
Paper type Plain paper
 
''Paper weight 17 lb ('''64''' g/m2 ) to 24 lb ('''95''' g/m2 )''
 
''Sheet feeding capacity Total thickness: 0.12 inch ('''3 mm''')''
 
''Approximately '''30 '''sheets (US letter or A4) or '''10''' sheets (legal)''
 
1. Are the documents that you are trying to copy within the parameters of the ADF especially with regard to weight 64-95gsm and size US legalUS, legal, A4 maxmaximum?
1. Are the documents that you are trying to copy within the parameters of the ADF especially with regard to weight 64-95gsm and size US legalUS, legal, A4 maxmaximum?
 
It may be that if they are not that the ADF cannot handle them and that is why you are getting the message to use the glass scanner instead
 
2. Are you loading too many sheets into the feeder (more than 3mm thick)?
 
3. Have you set the correct paper type, size and copying options. It may be that in those settings there is a parameter that the ADF cannot handle.

Status:

open

Edit by: jayeff ,

Text:

Hi,
 
The following is taken from the User guide and I assume that this ispertains to the message you are receiving.
The following is taken from the User guide and I assume that this ispertains to the message you are receiving.
 
''Note: Depending on the copy settings you select when copying originals placed in the ADF, your
 
product may instruct you to copy using the scanner glass instead''
 
These are the specifications for the ADF
 
Automatic Document Feeder (ADF) Specifications
 
Paper input Faceup loading
 
Paper output Facedown ejection
 
''Paper size US letter, legal, or A4 size''
 
Paper type Plain paper
 
''Paper weight 17 lb ('''64''' g/m2 ) to 24 lb ('''95''' g/m2 )''
 
''Sheet feeding capacity Total thickness: 0.12 inch ('''3 mm''')''
 
''Approximately '''30 '''sheets (US letter or A4) or '''10''' sheets (legal)''
 
1. Are the documents that you are trying to copy within the parameters of the ADF especially with regard to weight 64-95gsm and size US legal A4 max?
 
It may be that if they are not that the ADF cannot handle them and that is why you are getting the message to use the glass scanner instead
 
2. Are you loading too many sheets into the feeder (more than 3mm thick)?
 
3. Have you set the correct paper type, size and copying options. It may be that in those settings there is a parameter that the ADF cannot handle.

Status:

open

Original post by: jayeff ,

Text:

Hi,

The following is taken from the User guide and I assume that this is the message you are receiving.

''Note: Depending on the copy settings you select when copying originals placed in the ADF, your

product may instruct you to copy using the scanner glass instead''

These are the specifications for the ADF

Automatic Document Feeder (ADF) Specifications

Paper input Faceup loading

Paper output Facedown ejection

''Paper size US letter, legal, or A4 size''

Paper type Plain paper

''Paper weight 17 lb ('''64''' g/m2 ) to 24 lb ('''95''' g/m2 )''

''Sheet feeding capacity Total thickness: 0.12 inch ('''3 mm''')''

''Approximately '''30 '''sheets (US letter or A4) or '''10''' sheets (legal)''

1. Are the documents that you are trying to copy within the parameters of the ADF especially with regard to weight 64-95gsm and size US legal A4 max?

It may be that if they are not that the ADF cannot handle them and that is why you are getting the message to use the glass scanner instead

2. Are you loading too many sheets into the feeder (more than 3mm thick)?

3. Have you set the correct paper type, size and copying options. It may be that in those settings there is a parameter that the ADF cannot handle.

Status:

open