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Current version by: jayeff ,

Text:

Hi,
 
Have you checked that the touchscreen is at the factory settings and has not been ''re-calibrated''. Here is a link to show you how to check, go to solution 3.
 
https://www.microsoft.com/surface/en-au/support/hardware-and-drivers/troubleshoot-the-surface-touchscreen?os=windows-10

Also this link may be of interest regarding ''touch''
http://www.lovemysurface.net/surface-touchscreen-not-working-with-touch/
https://www.microsoft.com/surface/en-au/support/hardware-and-drivers/troubleshoot-the-surface-touchscreen?os=windows-10

Also this link may be of interest regarding ''touch''
http://www.lovemysurface.net/surface-touchscreen-not-working-with-touch/

Status:

open

Original post by: jayeff ,

Text:

Hi,

Have you checked that the touchscreen is at the factory settings and has not been ''re-calibrated''. Here is a link to show you how to check, go to solution 3.

https://www.microsoft.com/surface/en-au/support/hardware-and-drivers/troubleshoot-the-surface-touchscreen?os=windows-10

Status:

open