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Original post by: jhnho33 ,

Text:

I had the same problem until I watched an youtube video in which I was told to have the phone turned off and switched to silence mode before replacing battery.

Try turn off your phone and toggle it to silence mode. Turn it on and then do a hard reset by holding both the "Power/Sleep" button and the "Home" button.

Mine is an iPhone 4S. Hope this help.

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