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Current version by: Andrew Pifferini ,

Text:

1. Try moving your speaker closer to your phone or tablet to make sure the Bluetooth is in range.
 
2. If your phone or tablet is connected to Wi-fi it will make the pairing more efficient
 
3. The UE BOOM can only connect to two devices at a time so make sure that you aren't connected to the maximum number of devices already.
 
4. If you have two UE BOOM speakers make sure that you are connecting to the correct one.
 
5. If the first 4 steps do not solve the problem try applying a factory reset to your UE BOOM.
 
***Hold down the power button and the volume down button for roughly 10 seconds until you hear a sound. At that point your device will turn off. Turn it back on and try to pair it to your phone or tablet again.


Take a look at our trouble shooting page for more information and possible solutions.

[[Logitech UE Boom Troubleshooting|UE BOOM Troubleshooting Page]]
***Hold down the power button and the volume down button for roughly 10 seconds until you hear a sound. At that point your device will turn off. Turn it back on and try to pair it to your phone or tablet again.


Take a look at our trouble shooting page for more information and possible solutions.

[[Logitech UE Boom Troubleshooting|UE BOOM Troubleshooting Page]]

Status:

open

Original post by: Andrew Pifferini ,

Text:

1. Try moving your speaker closer to your phone or tablet to make sure the Bluetooth is in range.

2. If your phone or tablet is connected to Wi-fi it will make the pairing more efficient

3. The UE BOOM can only connect to two devices at a time so make sure that you aren't connected to the maximum number of devices already.

4. If you have two UE BOOM speakers make sure that you are connecting to the correct one.

5. If the first 4 steps do not solve the problem try applying a factory reset to your UE BOOM.

***Hold down the power button and the volume down button for roughly 10 seconds until you hear a sound. At that point your device will turn off. Turn it back on and try to pair it to your phone or tablet again.

Status:

open