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Current version by: Rany ,

Text:

If it works on a different PC, 2 steps I can think of:
 
1st, go to Control Panel, Uninstall a Program, and uninstall everything related to Apple such as iTunes, iCloud/Cloud and Bonjour.
 
Reboot then download them again and see if this solves it.
 
2nd, I had a similar case when Windows registry was badly damaged and I had to format the disk and do a clean install. That solved it.
 
If it doesn't work on a different PC, I'm clueless.
But if it was me, I'd start with a hard reboot of the phone. Then try a software restore... but don't quote me on those.

Status:

open

Original post by: Rany ,

Text:

If it works on a different PC, 2 steps I can think of:

1st, go to Control Panel, Uninstall a Program, and uninstall everything related to Apple such as iTunes, iCloud/Cloud and Bonjour.

Reboot then download them again and see if this solves it.

2nd, I had a similar case when Windows registry was badly damaged and I had to format the disk and do a clean install. That solved it.

Status:

open