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Original post by: Ashton ,

Text:

Check these sources:

http://www.dummies.com/how-to/content/how-to-reset-your-nook-tablet.html

http://smallbusiness.chron.com/access-factory-reset-screen-nook-tablet-71197.html

http://cp-barnesandnoble.kb.net/?search=1&searchtype=2&c=12&cid=2&cpc=lA3ijfxehf2T23tJ1QBybw3v87WL70eB7iS5620g5&un=&pw=&searchstring=Nook%20HD%20wont%20turn%20off&cat=&subcat=&att=&remotesiteid=&remotedbid=&remotefileid=&btnsearch=search#tab:homeTab:crumb:7:artId:3478

(Or read the article below made by Barnes and Noble)

An unresponsive NOOK may exhibit the following symptoms:

·         Image stuck on the screen

·         Unable to power off

·         Unresponsive to button or touch screen commands

·         Unresponsive after fully charging

If your NOOK is unresponsive, complete the following steps:

NOTE: Removing the battery from your NOOK may void your warranty.  Review the warranty for your particular NOOK for details.

1.      Confirm the microSD™ card slot is empty.

2.      Press and hold the power button for 20 seconds, then release the power button.

3.      Press the power button again for 2 seconds to turn on your NOOK.

4.      If unsuccessful, charge the device via a wall outlet using the USB cable and AC adapter for several hours. You can also try plugging your NOOK into a computer via the USB cable.

5.      Once fully charged, attempt to power on. If the device does not power on, press and hold the power button and the "NOOK" button at the same time for 20 seconds.

6.      If your NOOK does not power on after charging, it is recommended to attempt charging using another outlet and USB cable.

NOTE: If another NOOK is available, attempt to charge that device using the current outlet, charger, and cable set-up. This will help determine if there is a problem with the device or charging conditions.

7.      If your NOOK is still powered on and will not power off after completing the previous steps, leave the device on and allow the battery to drain completely. Once the battery has completely drained, the NOOK should power off and the screen should go black.

8.      Charge the device via a wall outlet using the USB cable and AC adapter for several hours.

If your NOOK remains unresponsive after all troubleshooting is exhausted, please attempt the following:

NOOK HD/NOOK HD+

The following procedure details how to perform a NOOK HD/NOOK HD+ factory reset. A factory reset will deregister your device, removing all digital books and files, including side-loaded content. The NOOK titles you have purchased will remain in your account and can be downloaded again.

NOTE: We recommended that you back up all side-loaded content you wish to save to an SD card or computer before proceeding.

1. Confirm the device is powered off and that the microSD™ card slot is empty.

2. Hold the Power and Home key simultaneously.

3. Release the Power and Home key once the NOOK logo appears.

A Factory Reset prompt will appear.

4. To continue with Factory Reset, press the Home key.

5. To cancel, press the Power key.

6. Once reset begins allow 1-2 minutes for completion and your device will reboot to the start up screen.

For steps on re-registering your NOOK please click here.

NOOK Color/NOOK Tablet

The following procedure details how to perform a NOOK Color/Tablet factory reset. A factory reset will deregister your device, removing all digital books and files, including side-loaded content. The titles you have purchased will remain in your Barnes & Noble account.

NOTE: We recommended that you back up all side-loaded content you wish to save to an SD card or computer before proceeding.

1. Confirm the device is powered off and that the microSD™ card slot is empty.

2. Hold the Power and Home key simultaneously; A grey NOOK logo should appear. Continue to hold both buttons down and release immediately after the screen turns black.

3. If successful, a grey NOOK Logo will appear and the screen will refresh momentarily and flash yellow. A Factory Reset prompt will appear.

4. To continue, press the Home key.

5. To exit, press the Power key.

Hope this helps.

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