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Original post by: BurnieG ,

Text:

It's likely a driver issue. If you are using a windows OS go to the control panel and in the hardware and sound menu open the device manager.  In device manager try and locate your sound card.  Once you locate it, click on it. Now you can see if it's using the correct driver.  You can go to dells website to find the correct driver for your specific sound card.

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