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Original post by: Liz Richardson ,

Title:

My tablet does not recognise my password. HELP!

Text:

Over night my Samsung Galaxy Tab 3 (SMT310) has "forgotten" and doesn't recognise my password. I haven't changed it recently so that shouldn't be the problem but I'm now stuck and cant unlock it. If possible I'd like to be able to unlock it without having to do a 'hard reset' or 'factory reset' as I don't want to lose the pictures, videos and documents that are on there. is there anything I can do and can anyone please help. Thank you.

Device:

Samsung Galaxy Tab 3

Status:

open