Skip to main content
Help

Current version by: Josh ,

Text:

Try pulling out the battery and putting it back in. If you cant do that, try a hard reset. You can find out how to do hard resets for your device by searching it in Google. Not sure what type of device you have so a little more information would be helpful.
 
Hope this helps.
== Update ==
 
Hey Idkkknae, if pulling the battery or a hard reset didn't help, the next step to quickly resolve the issue if it is software related is a "factory data reset". This can be found in your devices settings under accounts or personal depending on your current OS. Just make sure all your important information like contacts and pictures are backed up.
If that still doesn't solve your issue, that means this is a hardware related issue and needs to be diagnosed by a technician. It may be something as simple as a camera replacement.
Check out [https://www.ifixit.com/Guide/Samsung+Galaxy+S+III+Rear-Facing+Camera+Replacement/12695|this guide] to see a rear camera repair guide.
Let us know your results, good luck mate!
Cheers!

Status:

open

Original post by: Josh ,

Text:

Try pulling out the battery and putting it back in. If you cant do that, try a hard reset. You can find out how to do hard resets for your device by searching it in Google. Not sure what type of device you have so a little more information would be helpful.

Hope this helps.

Status:

open